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Troubleshooting Common Lash Retention Issues:  Why Lashes Don’t Last and How to Fix It

Troubleshooting Common Lash Retention Issues: Why Lashes Don’t Last and How to Fix It

As a lash artist, one of the most frustrating challenges is when clients come back saying, “My lash extensions didn’t last.” If you’ve faced this, you’re not alone — lash retention issues are one of the most common struggles in the industry.

But here’s the good news: most retention problems aren’t about client habits alone. Often, they can be solved by looking at your prep, products, and application techniques.

In this guide, we’ll break down the main causes of lash retention issues and show you how to fix them with professional solutions from Posh Deluxe Lash Supplies.


1. Improper Lash Prep

Retention starts long before the first lash is applied. If natural lashes aren’t properly cleansed and prepped, oils, makeup and residue will prevent the adhesive from bonding effectively.

Solution: Always cleanse with an oil-free lash cleanser and follow with Wrap Perfecto. This lash primer removes any remaining residue, balances pH levels, and creates the perfect base for strong adhesive bonding.


2. Wrong Adhesive Use

Adhesive performance can vary depending on temperature, humidity, and even artist technique. Using too much, too little, or applying in the wrong conditions can all lead to poor retention.

Solution: Monitor your lash room environment with a hygrometer and choose adhesives that match your working speed. For maximum performance, if the adhesive is drying too slow, apply Adhesive Booster directly to the fan base — this increases bonding speed and grip, giving lashes longer hold.


3. Not Using the Right Amount of Glue

Using too much adhesive can cause clumping, while too little means weak bonds. Both result in poor retention.

Solution: Dip fans about 1–2mm into the adhesive. Products like Glue Control help prevent adhesive from wicking up the fan, keeping the base neat while improving retention. Always remember to ensure you have a microbead of adhesive to hug the natural lashes.


4. Client Aftercare Habits

Even with perfect application, clients who don’t follow aftercare can experience lash loss. This includes rubbing, sleeping on lashes, or using oil-based products.

Solution: Educate clients on the importance of cleansing daily with a lash-safe cleanser and finishing with a Superbonder after treatment to seal and lock in retention. Offering aftercare kits not only improves results but also builds client trust.


5. Lash Artist Technique

Sometimes, lash retention issues stem from inconsistent isolation or improper placement. Extensions should sit 0.3–0.5 mm from the lash line and bond fully to the natural lash without sticking to neighboring lashes and clients’ skin.

Solution: Use precision isolation tweezers to separate lashes cleanly. Investing in high-quality tweezers reduces strain and helps maintain accuracy, even during long sets.


Products That Improve Lash Retention

At Posh Deluxe, we’ve developed professional tools to help lash artists overcome retention challenges:

By incorporating these products into your routine, you can eliminate the most common retention issues and deliver long-lasting results for every client.

Lash retention issues can feel overwhelming, but with the right prep, products, and techniques, they’re completely manageable.

Remember: healthy retention is about consistency, not shortcuts.

By using Posh Deluxe professional lash supplies like Wrap Perfecto and Adhesive Booster, you’ll not only improve lash retention but also increase client satisfaction and grow your reputation as a lash artist who delivers results.

✨ Explore our full range of lash extension retention-boosting products today and take your lash sets to the next level.

 

Paola Yit

Paola Yit

Founder of Posh Deluxe | Multi-Award-Winning Lash Artist | Lash Educator & Competition Judge

Paola Darcera Yit is the Filipino-Australian founder of Posh Deluxe, known for her precision, passion, and commitment to excellence. A multi-award-winning lash artist with over 50 accolades in just three years, Paola is also a respected lash educator, mentor, and global competition judge.

She’s a master of all lash techniques, especially lash retention, and shares her knowledge generously with aspiring artists. Beyond lashes, she’s a skilled portrait photographer with a keen eye for beauty. Paola continues to inspire the lash community with her dedication, warmth, and creative vision.

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